Our Privacy Policy
Effective Date: 4 September 2026
Osotua Community Based Organization (“OSOTUA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you use our website, make a donation, subscribe to our communications, or contact us.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us when using our website, including when you:
- Make a donation;
- Contact us by email or telephone;
- Subscribe to our newsletter or other communications; or
- Otherwise communicate with OSOTUA.
Depending on the activity, information may include your name, email address, telephone number, donation information, and other information you voluntarily provide.
We do not require users to create an account or complete a registration form in order to use our website.
2. Donations
When you make a donation through our website, certain information is required to process and record the donation.
Payments may be processed through third-party payment providers, including payment gateways such as PayPal and Paystack. Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
OSOTUA does not need to receive or store your complete payment-card details when those details are processed directly by the applicable payment provider.
3. Anonymous Donations
OSOTUA respects a donor’s choice regarding whether their donation is publicly identified.
Our donation form includes a “Make Anonymous” option.
If you select this option, your donation will be treated as anonymous for public display purposes.
If you do not select the “Make Anonymous” option, information associated with your donation, such as your name and donation amount where applicable, may be displayed publicly on our website.
By choosing not to make your donation anonymous, you acknowledge and agree that the information displayed in connection with your donation may be visible to website visitors.
4. How We Use Your Information
We may use information you provide to:
- Process and acknowledge donations;
- Maintain appropriate donation records;
- Display donor information where you have not chosen to make your donation anonymous;
- Respond to enquiries and requests;
- Communicate with you regarding your interaction with OSOTUA;
- Send newsletters or other communications where you have expressly subscribed to receive them;
- Maintain, operate, and improve our website;
- Protect the security and integrity of our website and services; and
- Meet applicable legal or administrative requirements.
We do not use your personal information for purposes unrelated to your interaction with OSOTUA without an appropriate basis to do so.
5. Newsletter and Email Communications
OSOTUA only sends newsletters or similar subscription-based communications to individuals who have chosen to subscribe.
You may unsubscribe from these communications at any time by using the unsubscribe option provided in the relevant email or by contacting us.
6. Third-Party Services
Our website may use third-party services to provide functions such as payment processing, website hosting, security, analytics, email communications, or other technical services.
These providers may process certain information as necessary to provide their services. Their handling of information may be governed by their own privacy policies and terms.
Where you use a third-party payment service, such as PayPal or Paystack, you should also review that provider’s privacy policy.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to enable essential website functions, improve website performance, remember preferences, and, where applicable, understand how visitors use our website.
Some cookies may also be placed or managed by third-party services used on our website.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
8. Protection of Your Information
OSOTUA takes reasonable measures to protect information entrusted to us against unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
9. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers where reasonably necessary to operate our website, process donations, communicate with subscribers, maintain security, or provide other services on our behalf.
We may also disclose information where required or permitted by applicable law or where reasonably necessary to protect the rights, safety, or property of OSOTUA, our users, or others.
10. Your Privacy Choices
Depending on the circumstances and applicable law, you may have rights concerning your personal information, including the ability to request access to, correction of, or other appropriate handling of your information.
If you have a privacy-related request or concern, please contact us using the details below.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, practices, or applicable requirements.
When we make changes, we will update the effective date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way OSOTUA handles personal information, please contact us:
Osotua Community Based Organization
Kenya
Email: info@osotua.org
Phone: (+254) 704-378-412